Privacy Policy

At Tezkar Sports, accessible from our website, protecting your privacy and ensuring the security of your personal and business information is one of our top priorities. This Privacy Policy outlines the types of information we collect, how we use and safeguard it, and your rights regarding your data when you interact with our e-commerce platform and purchase our sports promotional products.

1. Information We Collect

We collect several types of information to process your orders, customize promotional products, and provide a seamless shopping experience.

A. Information You Provide Directly

• Account Information: Name, email address, phone number, company name, and password when you register an account.

• Order & Billing Details: Shipping address, billing address, contact details, and payment authorization (payment details are processed securely by third-party processors).

• Customization & Artwork Assets: Logos, branding guidelines, artwork files, design preferences, and custom text submitted for printing/embroidery on sports promotional items (e.g., customized jerseys, branded water bottles, sports towels, equipment).

• Customer Support Communications: Messages, inquiry forms, and records of correspondence when you contact our support team.

B. Information Collected Automatically

• Usage Data: Pages viewed, products searched, time spent on pages, clickstream data, and navigation paths.

• Device & Technical Data: IP address, browser type, operating system, device type, referring URLs, and language preferences.

• Cookies & Tracking Identifiers: Data gathered via cookies, web beacons, and similar technologies to maintain your cart and analyze site performance.

2. How We Use Your Information

We use the collected information for specific operational and commercial purposes:

• Order Processing & Fulfillment: To process transactions, verify order details, custom-print or embroider items according to your specifications, and deliver shipments.

• Account Management: To create, maintain, and secure your customer portal.

• Customer Support: To respond to inquiries, send order updates, tracking details, and proofs of customized artwork.

• Marketing & Promotions: To send newsletters, special offers, and product updates (you may opt out at any time).

• Site Improvement & Analytics: To analyze website usage, optimize site navigation, and improve product offerings.

• Security & Fraud Prevention: To detect and prevent fraudulent transactions, unauthorized access, and legal non-compliance.

3. How We Share & Disclose Information

We do not sell, rent, or trade your personal data to third parties for their marketing purposes. We share data only with trusted service providers under strict confidentiality agreements:

4. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience:

• Essential Cookies: Required for basic site operations (e.g., maintaining items in your shopping cart, secure login).

• Performance & Analytics Cookies: Help us understand how visitors interact with the site (e.g., Google Analytics).

• Functional Cookies: Remember your preferences (e.g., language or region settings).

• Marketing Cookies: Track browsing habits to display relevant product recommendations.

Managing Preferences: You can manage or disable non-essential cookies through your browser settings or via our on-site cookie banner at any time.

5. Data Security & Retention

• Data Security: We employ industry-standard technical and organizational measures—including SSL/TLS encryption for data in transit and restricted database access—to protect your personal information against loss, misuse, or unauthorized access.

• Data Retention: We retain your account and order details for as long as your account is active or as necessary to fulfill orders, resolve disputes, maintain accounting records, and comply with legal obligations. Artwork files submitted for promotional printing are retained to facilitate re-orders upon request.

6. Your Data Rights & Choices

Depending on your jurisdiction, you may hold the following rights regarding your personal information:

• Access & Portability: Request a copy of the personal data we hold about you.

• Correction: Request updates or corrections to inaccurate data in your account profile.

• Deletion: Request the erasure of your personal data, subject to legal and financial retention requirements.

• Marketing Opt-Out: Unsubscribe from promotional emails at any time using the “Unsubscribe” link at the bottom of any marketing email.

• Do Not Track / Privacy Preferences: Adjust cookie preferences via browser settings.

To exercise any of these rights, please contact us using the details below.

7. Third-Party Links

Our website may contain links to third-party sites (e.g., social media pages or payment gateways). We are not responsible for the privacy practices or content of external websites. We encourage you to review their respective privacy statements.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our legal obligations, business practices, or technical infrastructure. Any changes will be posted on this page with an updated “Last Updated” date.